Below are answers to most of your questions. Don’t see your question listed? Simply create your free account and open a support ticket and one of our client success agents will respond within seconds!
The Two-Factor Authentication (2FA) requires you to enter an additional code when signing into your account, adding an extra level of security. The Two-Factor Authentication feature currently supports the use of an authenticator app or an email address as a verification method.
To add 2FA to your account, follow these steps:
1. On your Air FX profile, go to the “Profile” tab.
2. Click the Enable button under the Two Factor Authentication section.
3. To find the requested code, download and open up the Google Authenticator app on your phone and tap Begin Setup > Scan Barcode. Once you’ve used your phone to scan the barcode displayed in your browser, click Next in your browser. You will then be prompted to enter the authenticator code that will appear on your phone.
The Air FX customer support team is available 24/7 to assist you with any needs you encounter. Simply click on the “Profile” tab and select “Help Desk” and submit a “new ticket.” Or you can go directly to the “Help Desk” link at the upper right corner of your window.
We currently offer multiple deposit methods including BTC/ ETH/ USDT (ERC-20) For these deposits, select the deposit method and proceed to input the details of your deposit. You will be given a wallet address to which you can send your funds and they will be loaded to your account upon receipt. The minimum deposit is $20. With ETH/ UDST consider the “gas fees” on the ERC-20 network before using this form of payment to ensure it will go through.
We are currently working on adding new payment options and within the coming weeks, you will be able to use credit/debit cards, ACH Transfer, Wire Transfer, Skrill and Neteller for both deposits and withdrawals in addition to the crypto currencies listed above.
If funds are sent from your crypto wallet, they will be credited once they reach the multiple network confirmations. This process can take up to 6 hours and depends on the blockchain network. Once the funds are received, they are instantly and automatically credited to your wallet.
Are you looking for a reliable Forex broker that knows how to take care of their customers? Airfx is the perfect choice! We offer an array of features that make us stand out from the competition. Our zero-commission accounts, raw spread accounts, and same-day withdrawals make us the perfect choice for traders of all levels.
Looking for a Forex broker that offers zero commission accounts and raw spread accounts? Look no further than Air FX! With same day withdrawals, we make it easy for you to get started in the Forex market. Welcome to Air FX, your trusted partner in forex trading.